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Balmforth & Co
Full screen vending machine

A vending machine retrospective

Posted on 20/02/2023 by RSL
Estimated reading time: 3 min read
Categories: Company News, Latest News, Vending

Still, searching for shrapnel? Still, painfully waiting for your product to dispense? Still wasting money on out-of-date, or broken items. Do you still use a snack vending machine?

These are just a few things that make you want to do the extra travel to a shop to get the things you want. Where the convenient coffee vending machine should be making your life easier it’s not. It’s time to dust the cobwebs off your unused bean to cup vending machine and bring it up to speed on what’s been changing in the vending industry. 

Self Serve Vending machines have been on the market for many decades and have gone through so many transformations. But when the vending started popping up in businesses, such as hospitals, office blocks, and manufacturing sites there was a huge task on the hands of these machines to provide refreshments to people every day.

It had to be reliable, and maintained, making sure the job is getting done. Unfortunately, after a while, these new office vending machines on these sites would break down and have no stock and they could have been like that for days.

People would become impatient, and annoyed, even damaging the snack machine more by using physical force. One of the points of the company industrial vending machine is to provide snacks and drinks within seconds. They can’t be working 50%, 40%, 30%… of the time.

Another disadvantage to vending equipment 5 -10 years ago was the only pay was via cash. However, there was the technology available to pay contactless. Smart Vending machines were running behind in the race to be technological advance.

Full screen vending machine

The long ride

It’s taken years for vending Business to move into the limelight, and a lot of pressure was put on vending companies to get them right. Customers are a big part of this and there had to be Commercial coffee machines capable of improving the customer experience. 

Now, there are new vending products that can meet the demands of modern life. Buying a new vending machine has never been better. As a vending supplier in the UK, we can work with you to create a completely bespoke vending estate. 

Gone are the days of cash-only machines and products breaking when they arrive at the bottom of the machine. No more waiting days for an engineer to come to a site or an operative coming to fill the machine a week after the call was originally logged. 

Buy vending machines from RSL showcase the unique capabilities that they can offer customers. 

  • Touch screen selections
  • Contactless payments 
  • Facial Recognition 
  • Lift operated
  • Telemetry enabled

And so much more.

Now that we’re here with these new intelligent vending solutions, the only way to go is forward. This is just the stepping stone for you and us. Things will continue to improve, making your life as easy as possible through vending. 

The first commercial vending machine was a success, then it was time to start making changes and now we’re finally there. It’s because our dedicated customers with feedback on how we can make things better are what has really driven us to be greater.

When you use these new machines you will be able to tell the difference, the craftsmanship, the technology, the look and ability to use it without it breaking down.

If you want to hear more about our product and services, get in touch with Refreshment Systems on 0800 169 3686.

Or via our contact form.

Check out our social pages for more news and offers that the vending world and RSL are offering.

Our Facebook Page: @refreshmentsystemsltd

Our LinkedIn Page: Refreshment Systems Ltd

Our Twitter: @RefreshmentSys

Get in Touch

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Service Department 01274 750 008

General Enquiries 0800 169 3686

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

We’ve been using RSL now for well over 10 years. In a highly competitive market they have always maintained top quality products and service. Professional, innovative and reliable but with a personal friendly touch, I would have no hesitation in recommending their services.

Keoghs Solicitors

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money

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