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Balmforth & Co
The end of vending machines

Could this be the end of vending machines?

Posted on 09/09/2021 by RSL
Estimated reading time: 2 min read
Categories: Business and Industry, Vending

We will see a lot of amazing things in our lifetime and every so often, a new innovation comes along and upends our way of life. You then find existing technologies coming to the end of their life cycle. Consider what the personal computer did to typewriters, CDs did to cassette tapes and Apple Music and Spotify did to CDs. Other times, though, existing technology proves surprisingly resilient – the failure of TV to kill radios is, of course, the classic case in point.

Could this be the same for the world of vending? Absolutely not.

Vending’s fresh approach

As a company that supplies vending machines, we don’t want you to think about them either.

When you think about grabbing a snack or drink from the vending machine, you don’t think about the machine itself, you’re thinking about the product you want to buy. This is because the customer doesn’t need to think about the vending machine and as a company that supplies vending machines, we don’t want you to think about them either. 

This is where the fresh approach is applied. Our machines are equipped with unique telemetry to reduce errors, downtime and ensure the machines are always filled with the best sellers. By utilising real-time data, you are optimising your business, spending less time on wasted site visits, and selling more.

The end goal is to improve the customer experience and make people’s lives easier.

Designed for the modern-day

Vending is replacing the old-school image of coin operations and outdated software with a sleek new look with touchscreens, telemetry and facial recognition. Our machines are designed for the modern world. With recent events still happening, a large majority of people don’t want to carry cash and with it fading out, the different varieties of contactless payments are stepping up.

Understanding your expectations

It can be hard deciding which vending machines are right for you. We want to meet the modern demand and we understand the expectations are high. We’re up to the challenge and we have proved that telemetry is a defining example of the future of vending.

What does this mean for you?

  • Machines always stocked with bestsellers
  • Less errors and downtime
  • More efficient management
  • No out of date lines, saving customer dissapointment

If you want to hear more about our product and services, contact Refreshment Systems on 0800 169 3686.

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

I think the most important advantage RSL had over other potential suppliers was the use of the mobile drinks van. We knew we were getting quality before we switched suppliers!

Kongsberg Automotive

With the help of RSL, we now have a machine that meets demand, makes a delicious drink and is easy to use. We’re delighted with the service that we are now looking to add further machines to different areas on campus.

Leeds City College

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