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NATIONAL SUPPLIER OF COFFEE
AND VENDING MACHINES
Balmforth & Co

TECHNOLOGY

Technology | RSL – Refreshment Systems Ltd.

TECHNOLOGY

Driving a technological revolution in the vending industry with completely connected solutions

Connected Vending Solutions

As the world becomes more connected, we are working hard to ensure that our operations are streamlined and efficient, to make sure that our customers have the best experience.

With services ranging from real-time telemetry, machine fault reporting, product category management, cashless payments, and auto ordering, we are leading the way within the vending and coffee industry as a whole.

Real-Time Telemetry

Fault Reporting

Contactless Payments

Auto Ordering

VENDSYNC360

Our revolutionary connected vending platform that transforms how vending machines operate and are managed. VendSync360 provides comprehensive monitoring, control, and analytics for your entire vending estate.

With VendSync360, you’ll experience enhanced machine uptime, seamless updates, and data-driven insights that help optimize your vending operations.

VendSync360 Operation Interface

Enhanced Machine Uptime

Faster issue resolution ensures vending machines are operational when customers need them

Seamless Updates

Pricing, promotions, and product changes are implemented instantly without the need for onsite visits

Consistent Branding

Remote screen updates ensure the visuals and branding stay fresh and aligned with the customer’s expectations

Improved Service Speed

Remote access reduces the response time for troubleshooting and maintenance

Enhanced Food Safety Compliance

  • Automatically records and stores temperature data for over 12 months
  • Real-time monitoring with auto-alerts if temperatures rise above safe levels
  • Automated safety functions can shut off machines if unsafe conditions are detected
  • Rapid issue diagnosis within minutes, minimizing downtime
  • Alerts for power outages or machine switch-offs ensure prompt action
Food Safety

Our Technology Features

Remote Fault Reporting

Remote fault tracking telemetry speeds up the process to alleviate any long periods of downtime with your equipment.

With built-in telemetry, any machine faults will be alerted in real-time to our Customer Care Team, who can immediately dispatch an Engineer or Operative to the site.

Real-Time Telemetry

Machines stocked to optimum levels with enticing product lines to encourage sales and engagement.

Complete management reporting capabilities and detailed sales data so that you can understand consumer trends.

Contactless Payments

Touch-free selection and payment with leading contactless payment providers, offering facial recognition and remote machine management.

All machines are fitted with a contactless payment device that accepts all major cashless options.

Auto Ordering

Take the hassle out of your ingredients ordering and have it automated. The RSL auto-ordering system orders your coffee beans and ingredients once the machine supply falls below a pre-defined amount.

Never run out of product with our intelligent auto-ordering system.

Product Category Management

Optimize your product selection with detailed sales data and consumer trends analysis. Ensure your machines are stocked with the most popular items.

Make data-driven decisions about your product offerings to maximize sales and customer satisfaction.

Customer Loyalty App

The Monyx wallet payment app gives users information and features including the ability to track spending, win prizes and save money each time they top up their credit.

Enhance customer loyalty and increase repeat business with our innovative payment app.

VendSmart Technology

VendSmart is our dedicated technology brand that focuses on delivering innovative vending solutions. Visit VendSmart.co.uk to learn more about our cutting-edge vending technology.

Our VendSmart technology offers comprehensive solutions for modern vending needs, including touchscreen interfaces, remote management, and advanced payment options.

VendSmart Vending Machine

What Does This Mean For You?

Improved Employee Wellbeing

Provides consistent access to hot, nutritious meals, improving employee satisfaction and productivity

Compliance Peace of Mind

Customers can trust that the vending machines meet strict food hygiene standards without requiring additional oversight

Time Savings

Remote diagnostics and temperature monitoring reduce the need for onsite maintenance, lowering operational costs

Innovative Technology Partnership

Reinforces your commitment to leveraging cutting-edge technology for customer benefits

Want to hear more?

Get in touch today to find out how we can reinvent your coffee and vending offer with our cutting-edge technology solutions!

Technology in Action

VendSmart – Our Technology Brand

VendSmart is our dedicated technology brand that focuses on delivering innovative vending solutions. Our technology transforms how vending machines operate and are managed, providing comprehensive monitoring, control, and analytics for your entire vending estate.

With VendSmart technology, you’ll experience enhanced machine uptime, seamless updates, and data-driven insights that help optimize your vending operations.

VendSmart Website